After-Sale Service

1. All complains will be handled within 24 hours.

2. With 13-Year experience, we have a efficient and smooth operation process.

3. We have professional calculating skill to save your container's loading space.

FAQ

1.What's your MOQ?
Re:for this chair,the minimum order quantity is 20pcs,and sample is welcomed.

2.What's your warranty?
Re:normally,for most of products is one year,some special product will be noted the different warranty time.

3.What's your payment terms? could you accpet L/C?
Re:we can accept all payment terms,but for different countries and area,it's different. L/C is also accepted in some place.

4.Could I take sample from you? need pay for the sample?
Re:yes,of course sample is avaliable. But the sample is twice of unit price,which will be used for material and labor cost. The extra cost could be returned once receive your order.

5.What's the lead time?
Re:It depends. Normally 10days for sample and 25-45 days for bulk.

6.Can we use our own logo and size ?
Re:Yes. We can do OEM based on fixed qty according to customer's requirements.

Ican™ includes a variety of outdoor furniture, including: sofa, garden set, garden chair, garden table, garden furniture, rattan chair, wicker chair, rattan furniture, dining table, dining chair, dining set, restaurant chair, restaurant table, restaurant set, cafe chair, cafe table, cafe furniture, bar chair, bar stool, bar furniture, bistro chair, bistro table, bistro furniture, aluminum chair, aluminium chair, metal chair, rope chair, weaving chair, iron chair, plywood chair, polywood chair, teak chair, bentwood chair, bamboo chair, sillas, table top, table base, table leg, HPL table top, laminate table top, melamine table top, patio furniture, sun lounger, sunbed, sun bed, daybed, day bed, lounge chair, chaise.